Terms of Service

Effective Date: April 28, 2026

Last Updated: April 28, 2026

These Terms of Service ("Terms") govern your access to and use of the website at everygrove.com, the EveryGrove software platform, the EveryGrove voice AI receptionist service, and any related services (collectively, the "Services") provided by EveryGrove LLC, a Florida limited liability company ("EveryGrove," "we," "us," "our").

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 15) THAT AFFECT YOUR LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF FIRST USING THE SERVICES.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and a resident of the United States to use the Services. If you are using the Services on behalf of a business or other legal entity, you represent that you have authority to bind that entity, and "you" refers to both you individually and that entity.

2. Accounts

If the Services require an account, you agree to provide accurate and current information, maintain the security of your credentials, and accept responsibility for all activity under your account. Notify us promptly at hello@everygrove.com of unauthorized use.

3. Acceptable Use

You agree not to:

  • Use the Services in violation of any law, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state consumer protection laws, or recording consent laws
  • Use the voice AI receptionist or any communications functionality of the Services to send unsolicited commercial messages, perform telemarketing not authorized by the recipient, or otherwise engage in spam, robocalling, or phishing
  • Upload, transmit, or distribute any content that is unlawful, infringing, defamatory, harassing, hateful, sexually explicit, or otherwise objectionable
  • Attempt to gain unauthorized access to the Services or any related system, server, or network
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the Services, except to the extent applicable law permits
  • Interfere with the operation of the Services, introduce malware, or circumvent security features
  • Use the Services to develop a competing product
  • Resell, sublicense, or redistribute the Services without our express written permission
  • Use automated means to access, scrape, or collect data from the Services

We may suspend or terminate access for any violation of this section.

4. Site License

Subject to these Terms, EveryGrove grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal or internal business informational purposes. All rights not expressly granted are reserved.

5. Platform License (For Customers)

If you have entered into a separate written agreement with EveryGrove for use of the Platform (a "Customer Agreement"), the terms of that agreement govern your use of the Platform and prevail over these Terms in case of conflict. In the absence of a Customer Agreement, your access to the Platform is provided on an evaluation basis only and may be terminated at any time without notice.

6. Intellectual Property

EveryGrove and its licensors own all right, title, and interest in and to the Services, including all software, content, designs, trademarks, logos, and underlying technology. The "EveryGrove" name and the EveryGrove logo are trademarks of EveryGrove LLC. You may not use them without our prior written permission. Nothing in these Terms grants you any license or right in our intellectual property except as expressly set forth.

7. User Content

You may submit content to the Services (such as photos, notes, customer information, or other materials) ("User Content"). You retain ownership of your User Content. You grant EveryGrove a worldwide, non-exclusive, royalty-free license to use, store, reproduce, modify, and display User Content as necessary to provide and improve the Services. You represent that you have all rights necessary to grant this license and that your User Content does not violate any law or third-party right.

8. Voice AI Services, Customer Responsibilities

If you are an EveryGrove customer using our voice AI receptionist, you are the controller of caller data and are responsible for:

  • Ensuring all incoming calls are handled in compliance with applicable recording consent laws (including all-party consent states)
  • Configuring and maintaining your call disclosure scripts
  • Ensuring that any outbound communications you initiate through the Services comply with the TCPA, CAN-SPAM, state telemarketing laws, and applicable do-not-call registries
  • Obtaining all necessary consents from your customers and prospects before initiating any communication

You agree to indemnify EveryGrove against any claim arising from your failure to comply with this Section 8.

9. Third-Party Services and Integrations

The Services integrate with third-party services such as Stripe, QuickBooks, Microsoft Outlook, and Google Calendar. Your use of those services is governed by their respective terms and privacy policies. EveryGrove is not responsible for the acts, omissions, or content of third-party services.

10. Fees and Payment

If you are using the Services on a paid basis, fees are set forth in your Customer Agreement or order form. Fees are non-refundable except as expressly stated. We may suspend or terminate the Services for non-payment.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERYGROVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

WE MAKE NO WARRANTY THAT THE VOICE AI WILL UNDERSTAND, ACCURATELY TRANSCRIBE, OR APPROPRIATELY RESPOND TO ANY CALL.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERYGROVE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF EVERYGROVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EVERYGROVE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE AMOUNT PAID BY YOU TO EVERYGROVE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

13. Indemnification

You will indemnify, defend, and hold harmless EveryGrove and its officers, directors, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising from (a) your use of the Services in violation of these Terms or applicable law; (b) your User Content; (c) your violation of any third-party right; or (d) Section 8 (Customer Responsibilities for Voice AI Services).

14. Termination

We may suspend or terminate your access to the Services at any time, with or without cause and with or without notice. Upon termination, your right to use the Services ceases immediately. Sections 6, 7, 11, 12, 13, 15, and 16 survive termination.

15. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH EVERYGROVE BY BINDING INDIVIDUAL ARBITRATION AND LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

A. Agreement to Arbitrate

You and EveryGrove agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and EveryGrove (each, a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Section 15. The arbitration will be conducted in Collier County, Florida, or by telephone or video at the consumer's option, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

B. Exceptions

Either party may bring a claim in small claims court if it qualifies. Either party may seek injunctive relief in court for infringement or misappropriation of intellectual property rights.

C. Class Action Waiver

YOU AND EVERYGROVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

D. 30-Day Opt-Out

You may opt out of this Section 15 by sending written notice to hello@everygrove.com with the subject line "Arbitration Opt-Out" within 30 days of first using the Services. Your notice must include your name, address, and a clear statement that you opt out of arbitration. If you opt out, all other terms remain in effect, including the choice of law and venue provisions in Section 16.

E. Severability

If the Class Action Waiver is found unenforceable, the entirety of this Section 15 is null and void, and the parties agree that the exclusive jurisdiction and venue described in Section 16 will govern.

F. Survival

This Section 15 survives termination of these Terms.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Florida without regard to conflict-of-laws principles. Subject to Section 15, any action not subject to arbitration must be brought exclusively in the state or federal courts located in Collier County, Florida, and you consent to personal jurisdiction in those courts.

17. Changes

We may modify these Terms at any time. The "Last Updated" date reflects the most recent revision. Material changes will be communicated through the Services or by email. Your continued use of the Services after the effective date of a change constitutes acceptance.

18. General Provisions

  • Entire Agreement. These Terms (and any Customer Agreement, where applicable) constitute the entire agreement between you and EveryGrove regarding the Services.
  • Assignment. You may not assign these Terms without our written consent. We may assign without restriction.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
  • No Waiver. Failure to enforce any provision is not a waiver.
  • Notices to EveryGrove. Send legal notices to EveryGrove LLC, c/o Registered Agent, 1 East Broward Boulevard, Fort Lauderdale, FL 33301, with a copy by email to hello@everygrove.com.
  • Force Majeure. Neither party is liable for failure or delay caused by circumstances beyond its reasonable control.

19. SMS / Text Messaging Terms

By providing your mobile number and opting in, you agree to receive recurring transactional text messages from EveryGrove regarding your proposals and invoices. Message frequency varies. Message and data rates may apply. You can opt out anytime by replying STOP, CANCEL, END, QUIT, UNSUBSCRIBE, or REVOKE. After opting out you will receive one confirmation message and no further messages. Reply HELP or INFO for assistance, or contact support@everygrove.com. Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

20. Contact

EveryGrove LLC c/o Registered Agent 1 East Broward Boulevard Fort Lauderdale, FL 33301 hello@everygrove.com